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Home / Investing basics / Work with a financial planner

Work with a financial planner

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There are many types of financial professionals who can help you accomplish your goals. A financial plannerFinancial planner An individual who looks at your financial situation and builds a complete plan to help…+ read full definition is someone who can help you create your plan and choose strategies that are right for you. A financial planner can help you adjust your plan as your life changes. They can also help you set priorities if you have conflicting goals.

On this page you’ll find

  • Why should you work with a financial planner?
  • How do you choose a financial planner?
  • What should you expect from a financial planner?
  • How are financial planners certified?
  • How is your financial planner or advisor paid?
  • Summary

Why should you work with a financial planner?

A financial planner can be helpful for many reasons. They can be particularly useful during times when your life has changed a lot. For example, if you’ve switched jobs or gotten a pay raise, a financial planner can help you can determine what to do with the extra income in your financial planFinancial plan Your financial plan should cover every aspect of your finances: saving and investing, paying down…+ read full definition. Will you save it, spend it, or pay down debtDebt Money that you have borrowed. You must repay the loan, with interest, by a set…+ read full definition?

Divorced or experienced a loss of income will also likely affect your financial plan. Having someone to work with can help you manage the stress that can accompany times like these.

Your financial planner can help you:

  • Set realistic goals and take steps to achieve them.
  • Create a plan for long-termTerm The period of time that a contract covers. Also, the period of time that an…+ read full definition goals like education or retirement.
  • Understand and choose the right mix of investments.
  • Develop an investmentInvestment An item of value you buy to get income or to grow in value.+ read full definition strategy to fit your goals and level of risk tolerance.
  • Decide what type of insurance you need.
  • Build an estateEstate The total sum of money and property you leave behind when you die.+ read full definition to leave to your family or charity.
  • Save and investInvest To use money for the purpose of making more money by making an investment. Often…+ read full definition in ways that reduce your taxes.

These kinds of tasks involve not just planning but knowledge of different kinds of financial products.

It’s important to know what kind of financial goals are important to you, since this isn’t something a financial planner can decide for you. Learn more about setting your financial goals.

How do you choose a financial planner?

You can find a financial planner at financial institutions, investment brokerages, or at full-service assetAsset Something of value that a company or an individual owns or controls. Examples: buildings, equipment,…+ read full definition management firms.

However, you should also choose based on the kind of skills and expertise you need. For example, if you want your planner to provide investment advice, choose someone who is registered with their securities regulator. If insurance is a priority, look for someone who has an insurance licence.

Follow these steps when choosing a financial planner:

1. Check qualifications – Referrals from trusted sources are helpful, but not enough. Check each potential planner’s qualifications and background. Find out if they have any credentials. Call their professional associations to check on any complaints against them.

2. Interview more than one person – Make sure you feel comfortable discussing your finances with the people you interview. Find out if they provide the services you want. Ask about:

  • Their education, experience and specialties.
  • How many clients they have and how often they communicate with clients.
  • What kinds of investment products or services they’re registered to sell, if any,
  • Which organizations they’re regulated by.
  • How they’re paid.
  • If they’ve been subject to disciplinary action by any regulator or industry association.

3. Ask for references – Find out if the planner works with any other experts, such as lawyers, accountants, or insurance agents. Ask for references from these individuals.

4. Compare fees – Ask the planner to explain how they’ll be paid and compare their rates with others. Make sure you get a written letter outlining the specific terms of your agreement. Also make sure you get notice in writing of any changes to compensation structure during your relationship.

5. Understand any conflicts – If your planner is also qualified to buy and sell investments, understand how they choose investments for you. Do they recommend a wide range of investments? Or do they only recommend certain products such as mutual funds from certain companies or only products that their firm sells? Will they make more money if they recommend one investment over another? Do they make money from sales fees every time you buy and sell?

If your planner also sells investments or provides investment advice, you can check their registrationRegistration A requirement for any person or company trading investments or providing advice in Canada. Securities…+ read full definition status and background through the Ontario Securities Commission.

What should you expect from a financial planner?

Working with any financial professional is a two-way relationship. It’s a good idea to go in with clear expectations about what they can help you with, and what you’ll need to bring to the conversation.

Your planner should tell you:

  • What services they’ll provide and how the process of planning works.
  • What documents they’ll provide to you.
  • Their responsibilities as your planner.
  • Your responsibilities as a client.
  • How they’ll be compensated.

Along with asking about your goals, your financial planner will also likely ask you for information about your personal and financial situation, including:

  • Your personal situation – information about your job, where you live, whether you’re married, and whether you have children or other dependents.
  • Your current investments – investments you hold in non-registered accounts, registered accounts such as an RRSP, a TFSA or an RESP, and any workplace pension and savings plans.
  • How you feel about risk – and what kind of investor you are. For example, are you a conservative investor or are you more willing to take on risk to meet your goals?
  • Any money you earn and owe – do you earn a salary, rental income, business income? Do you have a mortgageMortgage A loan that you get to pay for a home or other property. Often the…+ read full definition, car loanLoan An agreement to borrow money for a set period of time. You agree to pay…+ read full definition, student loan, credit cards, personal loans or business loans?
  • Your insurance – such as life, auto or health insuranceHealth insurance Insurance that covers some or all of your medical bills if you get sick or…+ read full definition. Mention any insurance coverage you have paid for yourself or that you receive through work.
  • Your taxes – including income taxIncome tax A charge you pay based on your total income from all sources. The Canadian government…+ read full definition, property taxTax A fee the government charges on income, property, and sales. The money goes to finance…+ read full definition and tax on your investments.
  • Your will – the planner will want to review it and will likely encourage you to write one if you don’t have a will.
  • Your estate – how much money and property will you leave behind after your death and what you would like to do with it?

You may not have answers to everything a planner may ask you. You always address the most important priorities first and return to others later.

Knowing your level of risk tolerance is important when making any investing decision. This is something your financial planner can’t decide for you — only you can know how much risk you are willing and able to handle.

Our worksheets can help you prepare for your discussions with a financial planner.


Try the Investment Policy Statement Blueprint tool.

How are financial planners certified?

Your planner’s qualifications will help you make sure they can provide the services you’re looking for.

There are many financial planning designations, which offer a combination of training and experience.

Many financial planners have passed courses and exams in financial planning, and hold designations granted by an education provider or standards body. Others are also registered with their securities regulatorSecurities regulator A government agency that enforces the securities act in jurisdiction it has authority over. This…+ read full definition to sell investments or provide investment advice. They may also be licensed to sell insurance or hold designations in accounting or estate planningEstate planning The plans you make to build and manage wealth for your lifetime and thereafter. Goals…+ read full definition.

In Canada, financial planners are known by many different titles. While some may call themselves a “financial planner”, others may be a “financial advisor”, “financial consultant” or “investment advisor”, to name just a few. This is because financial planning is not regulated in most Canadian provinces and territories.

In Ontario, the Financial Professionals Title Protection Rule (FPTP) from the Financial Services Regulatory Authority of (FSRA) came into effect in March 2022. The FPTP Rule sets minimum education, examination, conduct, and oversight standards for the financial planner and financial advisor titles. Individuals using these titles must have a qualification from an approved list of credentialing bodies. This includes such titles as Certified Financial Planner (CFP)Certified Financial Planner (CFP) A financial planning professional who helps individuals with their financial goals in the areas of…+ read full definition and Personal Financial Planner (PFP).

If your planner sells investments or offers investment advice, they need to be registered with their securities regulator. There are different registration categories. For example, some planners are registered to provide advice only on mutual funds. Others can advise on a broader selection of investments. Make sure the services they are registered to provide meet your needs.

Ask about and understand the qualifications and experience of a planner before you work with them. Make sure the products and services they provide meet your needs.

How is your financial planner or advisor paid?

There are four common ways financial planners and advisors are paid.

1. Fee only

Fee-only advisors are paid directly by you. They don’t earn any commissionsCommissions What you pay to a broker or agent for their services. Often called a “sales…+ read full definition. They may charge a flat fee based on the services they provide to you. Or they may charge you by the hour. Once you agree on the fees, you know what you’ll get and how much you’ll pay.

For example, a planner may quote $500 to build a financial plan for you. For this price, they may tell you that you’ll get two sessions with them. In the first one, the planner will gather information from you to make the plan. In the second, you’ll meet to review the plan. Any ongoing advice would be charged at an hourly rate.

Planners paid this way receive the same amount of money no matter which products you buy. This means their advice is not tied to whether you purchase certain products.

2. Sales fees and commissions

If your planner is registered to buy and sell investments, they may charge a sales fee every time they buy or sell an investment for you. Or they may charge you a fee based on how much you invest. The sales fees may be embedded in the cost of the investments you buy and sell, like mutual funds. Or the fees may be added to the cost of your investments, like an accountAccount An agreement you make with a financial institution to handle your money. You can set…+ read full definition management feeManagement fee A charge that you pay for having an investment professional manage an investment fund. The…+ read full definition.

Some planners may offer a wide range of investment choices from many companies. Others may offer fewer investments or only ones from the company they work for. In any case, the more money you invest and the more often you tradeTrade The process where one person or party buys an investment from another.+ read full definition, the more the planner makes. Some products pay more fees than others, which may lead a planner to favour those products.

If your advisor is paid a sales commission, ask them if they’ll make more money recommending one investment over another. If they will, check that the investment they’re recommending is one that will help you reach your goals.

3. Asset-based fee

 Some financial planners charge a set fee based on your investments with them. They usually charge a fixed percentage of the value of your portfolioPortfolio All the different investments that an individual or organization holds. May include stocks, bonds and…+ read full definition. Their fees cover the time they spend managing your money and giving you advice. Depending on the investments you choose, additional fees may be embedded in the product cost.

These planners usually work with investors with more money (at least $250,000). The fee rate generally decreases as the amount of money invested increases.

4. Salary

Some advisors are paid an annual salary. These advisors usually work for a bank, trust companyTrust company A company that offers the same services as a bank, but can also manage estates,…+ read full definition or credit unionCredit union A non-profit financial institution whose members own and operate it. Members can borrow money at…+ read full definition. They provide advice about the products their financial institution offers, which limits what they can recommend to you. They often help clients with one-time buying decisions but can also provide ongoing assistance.

Total cost reporting:
The fees you pay to your firm for its advice and services have an impact on the overall performance of your account. Total cost reporting will make it easier to see embedded fees you pay on your investment funds.

There’s more to choosing a planner than fees. Check their education, experience and qualifications, too. Make sure the products and services they offer meet your needs.

Summary

A financial planner can help you put together a plan, understand and choose investments, and update your plan as your life changes. Keep in mind:

  • Your financial planner should learn about your goals, level of risk, and different aspects of your financial situation.
  • Check the background of your planner. Understand the qualifications they have and whether their qualifications meet your needs.
  • The way your planner is paid depends on the services they offer. Find out how your planner is paid and compare their rates with others.
Last updated June 19, 2024

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